YUME OFFICIAL's info
- 販売者/会社名
- 野村麻衣子
- 住所
- 兵庫県神戸市西区玉津町西河原 251-7
- メール
- huaoyea@icloud.com
- 連絡先
- +81-070-3347-0666
Attention⚠️
購入に関する情報を記入する際には、受取人の氏名欄は必ず日本実名で住所も必ず明確に書かなければならない
[備考:最近、日本でニックネームや英文名を使用して住所が不明な場合、商品発送失敗によって目的地に到着できず、返品される場合がありますのでご了承ください]
顧客情報理由(名前、住所など)再配送の際、再配送費用はお客様負担です~確認お願いします
Contact
- E-mail :niconal.qoo10@gmail.com
- Phone number: +81-050-1807-9611
- available during:
- E-mail is always availaable and more recommended.
FAQ
- EX) Q1. I've put items in cart. Later, I tried to order but I couldn't because they say it's sold out. Why is it for?
A.
- EX) Q2. Can I order by telephone or e-mail?
A.
- EX) Q3. What am I supposed to do if item doesn't arrive?
A.
Shipping
- Major Shipping company : 佐川急便
- Usual Shipping period:
- Shipping rate : Shipping rate can differ from item to item. Please see individual item page.
- if you have any question about shipping,please e-mail us.
- E-mail :niconal.qoo10@gmail.com
Refund/Return
-
If you want to get refund or return item you received,please cantact us.
- E-mail :niconal.qoo10@gmail.com
- Phone number: +81-050-1807-9611
- Return address：(651-2127) 兵庫県神戸市西区玉津町西河原251-7
-
We don't accept the cases below:
- - ex1) over 7days from receiving item
- - ex2) if items are open/used or damaged
- - ex3) sending item without prior contact
