可愛いガールの服

Contact

• E-mail :466697096@qq.com
• Phone number: +86-189-2238-6539
• available during:
• E-mail is always availaable and more recommended.

FAQ

Q1: Multi-product links, how do I order?
A1: Each English + number represents a product and is unique. Direct order available.

Q2: Due to the variety of goods, what if the ordered goods are not in stock?
A2: After receiving the order, if there are no goods in stock, we will send an email (or QOO10) notification, in general, it is recommended that you change to other goods.

Q3: I have my eye on a product, why is it out of stock when I am ready to order it?
A3: Because fashion is seasonal and updated quickly, the same product will be sold in different countries and channels. If you like it, please order as soon as possible to avoid missing it.

Q4: How long will it take to receive your order?
A4: All the goods will be shipped from China to Japan within 3 working days after payment and within 7 days after delivery. Special cases will be notified by email.

Q5: What should I do if I receive an item I am not satisfied with? What should I do if I receive defective goods?
A5: We do accept returns. If you don't like, expect too much, wrong color size and other customer reasons, return freight borne by the customer. In case of receipt of defective goods, wrong delivery, etc., the seller shall bear the freight.

Q6: I ordered 8 pieces. Can they be delivered? How much can I order?
A7: There is no limit to the number of orders. We ship through different channels. Ordering multiple pieces is easy to pack, and the probability of damage is relatively small. At the same time, there will be large coupons and high VIP gifts.


Q7: I am very satisfied with the product. Can I a good review?
A7: Your satisfaction is our driving force, we will develop more products and provide better services.

Shipping

• Major Shipping company :
• Usual Shipping period:
• Shipping rate : Shipping rate can differ from item to item. Please see individual item page.
• if you have any question about shipping,please e-mail us.
• E-mail :466697096@qq.com

Refund/Return

• If you want to get refund or return item you received,please cantact us.

  • E-mail :466697096@qq.com
  • Phone number: +86-189-2238-6539
  • Return address：(310002) 浙江 杭州市 西湖区中山路210号

• We don't accept the cases below:

  • - ex1) over 7days from receiving item
  • - ex2) if items are open/used or damaged
  • - ex3) sending item without prior contact