MISA HOME | 日用品専門店

Contact

• E-mail :renq101@163.com
• Phone number:
• available during:
• E-mail is always availaable and more recommended.

FAQ

EX) Q1. I've put items in cart. Later, I tried to order but I couldn't because they say it's sold out. Why is it for?

A.

EX) Q2. Can I order by telephone or e-mail?

A.

EX) Q3. What am I supposed to do if item doesn't arrive?

A.

Shipping

• Major Shipping company : 佐川急便（ご注意：国内倉庫に在庫がない場合は、海外倉庫からの発送となりますので、よろしくお願いします！）
• Usual Shipping period:
• Shipping rate : Shipping rate can differ from item to item. Please see individual item page.
• if you have any question about shipping,please e-mail us.
• E-mail :renq101@163.com

Refund/Return

• If you want to get refund or return item you received,please cantact us.

  • E-mail :renq101@163.com
  • Phone number:
  • Return address：(992-0025) 山形県 米沢市 通町１丁目１-38

• We don't accept the cases below:

  • - ex1) over 7days from receiving item
  • - ex2) if items are open/used or damaged
  • - ex3) sending item without prior contact