GETS

Contact

• E-mail:brucezhu.convl@gmail.com
• Phone number: +86-136-8290-1194
• available during:
• E-mail is always available and more recommended.

FAQ

Q1. I've put items in the cart. Later, I tried to order but I couldn't because they say it was sold out. what can I do?
A.If the product sold out, please leave us a message or e-mail, we will increase the inventory as soon as possible and convey it to you

Q2. Can I order by telephone or e-mail?
A. E-mail is always available and more recommended and you can add a product to the shopping cart, and place an order directly

Q3. What am I supposed to do if the item doesn't arrive?
A., please leave us a message or e-mail, we will check the reason and provide some solutions for you

Shipping

• Major Shipping company: YANWEN Express
• Usual Shipping period: 3-7 working days
• Shipping rate: Shipping rate can differ from item to item. Please see individual item page.
• if you have any questions about shipping, please e-mail us.
• E-mail:brucezhu.convl@gmail.com

Refund/Return

• If you want to get a refund or return the item you received, please contact us.

  • E-mail:brucezhu.convl@gmail.com
  • Phone number: +86-136-8290-1194
  • Return address：(518111) 广东 深圳市 龙岗区平湖街道辅城坳社区任屋路49号B栋722

• We don't accept the cases below:

  •  over 7days after receiving the item
  •  if items are open/used or damaged
  •  sending items without prior contact